

The manager was very pleasant and professional. He greeted us as soon as we came in, told us about the hotel where everything was located and asked if we needed anything else. He told us the swimming pool inside was closed due to maintenance and the outdoor pool needed to be cleaned so it was closed. Which was upsetting but I understand they have to be cleaned. Breakfast had options and was good. Manager came over and greeted everyone at breakfast and seemed to care about our stay and if we needed anything or if there was any issues. All the staff was pleasant and professional.
Betty
2025年8月

I loved everything about the property. The room was clean. The view was beautiful. This is my second time staying at the Vista suites. I would recommend your property to others. it was my husband and I was 17th anniversary and that jet tub. Well, let’s just say I really enjoyed the jet tub.
Tammy
2025年5月

Google review summary 2.9 1,104 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Tripadvisor 3/5 · 528 reviews Reviews Write a review All Service (422) Cleanliness (356) Bathroom (274) Property (419) Sleep (230) Breakfast (160) Room (177) Fitness (129) Restaurant (68) + 21 more Most helpful All reviews Angela N5/53 hours ago on  Google We were skeptical at 1st after reading the reviews but were pleasantly surprised upon arrival. The entrance inside the hotel is very nice and clean. The gentleman at the front desk was very friendly and continued to be throughout our trip. All front desk employees were very kind to us and eager to help. Rooms were clean, beds were comfortable and the view of the mountains was amazing. Ask for a room with a view. We had an issue with the A/C in the middle of the night but things happen. The overnight employee was quick to try to help and was very nice. When day shift arrived they quickly moved us to another room and offered a discount. Again very nice employees. We didn't take advantage of the full breakfast bar but it is a nice amenity. Location was perfect and very close to all attractions and restaurants. The rooms on the front have a beautiful view overlooking the mountains and the parkway. All in all it is very pocketbook friendly, amazing front desk staff, nice views and clean rooms. We will definitely stay again
Angela
2024年8月

We stayed at this location 6 nights and loved it! ( Beautiful View, front room, 3rd floor) Every trip out and every trip back we were met with Super Friendly faces, and Welcome..Welcome, a very personal touch!! The breakfast was more than expected, and was FREE FOR THOSE LOOKING FOR VALUE!! Scrambled eggs, sausage make your own waffles cereals, fruit, bagles, cream cheese, and many other options, so compared to those who offer complimentary breakfast, this is a Gold Mine..especially for large groups, or families!! They have on site laundry, which is nice if you don't want to carry dirty laundry home. Our room was furnished nicely with headboards reminessence of royalty, yes dated., but if you love history and look at historical places, these furnishing are super nice to enjoy, not the 50.00 headboards of most motels. We had Refrigerator. Microwave, lamps with ports for charging phones, etc, easily accessible plugs on the lamp base to use as we needed. The beds were well made up. Clean sheets, super new pillows, which I loved, fresh towels. Soaps. Shampoo, even a make-up facial towelette. So close to all the Shows, CVS within 1000 ft, less than a mile to Margaretville Island, so many places to choose to eat. Next door to Biblical Times theater, which was Awesome. I might say, the last time we stayed in Pigeon Forge, we stayed at Holiday Inn Express, @ 220.00 a night, a newer furnished place, but so expensive, our funds for shows, enjoyment, was deeply drained. For me and my Family, this place, is a Super Find, We will be staying here on.our next trip and looking forward to it. Not time for the pool to be open, but looked well covered from the elements. The owners/ managers of this establishment, have made us feel like family, and have been so gracious to extend every courtesy. If you were born with a silver spoon in your mouth, go stay in 200.00 and higher places, and pay for their furniture and all the amenities, because at those prices, you are!
Laquata
2024年5月

Very nice hotel, beautiful view, we have the Mountain View. We stay there before and we come again and again it’s a rod and we can very good price. So many people in town. Very quiet. We enjoyed good breakfast. Hot tub was good. Indoor pool is good. Very nice staff.
Mandy
2025年9月

Awesome staff. They were so friendly and engaged. I saw them making sure teenagers weren’t alone and making sure they were safe. Always on property and engaging with customers. We had no remote and they instantly brought us a new tv! They were super friendly!
Cinnamon
2024年2月

We stayed in room number 609 very nice beautiful room is standard room. Very good price for the Rode Run. Also, we come again and again we like it Hotel, we like it location breakfast was good fitness center good Hot Tub we use a lot with the indoor swimming pool outdoor swimming pool is closed for the winter ice
Anonymous
2025年9月

Close to everything, the kids enjoyed it & we did too. Good walking distance to the island, took 15 minutes to walk 4 minutes by car. The staff were nice and it was worth the stay for the price we paid. Great view of the stip!
Bobbi
2025年5月

We thoroughly enjoyed our stay at Resort. It is close to major attractions. We stayed in the hotel on first floor. We had two queen size beds that were comfy. The room was spacious and clean as well as the bathroom. The property was all around clean. The pools were clean and fun. The free breakfast was okay but sitting on the deck watching the birds and water made it better.
Yens
2024年7月

nice beautiful room checking night time early in the morning the good breakfast use a hot tub pull very nice and clean see the rod run car come back get sour and check out beautiful stay
Gonzalez
2025年9月
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